Image of Citizen Reference Panel participants enjoying a public art walking tour, 2025

Community Dialogue

A Citizen Reference Panel for the Arts in Calgary

A thriving arts ecosystem is inseparable from belonging and civic identity, and this panel created a structured way for everyday Calgarians, not only sector insiders, to shape the future of arts and culture in the city.

A citizen-led learning and dialogue journey to co-create practical recommendations for Calgary’s arts future.

Calgary Arts Development engaged us to recruit, design, and deliver a Citizen Reference Panel to explore a guiding question about empowering every Calgarian to live a creative life and contribute to a city where everyone belongs. A rigorous recruitment process was used to bring together a diverse, demographically balanced group of citizens that reflected the breadth of Calgary’s communities and lived experiences. The process combined orientation, a summer learning journey, and facilitated workshops that distilled priorities and developed recommendations through structured deliberation and peer refinement.

Profile

Client: Calgary Arts Development Authority (CADA)

Practice Area: Community Dialogue

Impact Domain: Arts & Culture

Partner: Framework

Work

  • Led the design and delivery of the panel process, including the learning journey and synthesis of the panel’s work.

  • Designed a pathway that built capability as it went, moving participants from learning, to reflection, to issue identification, to recommendation development.

  • Facilitated workshops that helped panelists prioritize issues, explore barriers and opportunities, and build stronger recommendations through critique and iteration.

  • Captured outcomes and impact, including strong signals of trust and civic confidence, with 96.8% of participants reporting they felt heard, respected, and valued.

Read the Citizen Reference Panel Report
View of the CADA Citizens Panel Report, highlighting challenge questions
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